PB Support Specialist - Middle East CH

Job Description

This role is a critical component of our private banking risk and control framework and serves as a key partner to client relationship officers and senior management. It ensures that client onboarding processes, lifecycle management, and transactional activities comply with internal standards and local regulatory requirements. By combining strong technical expertise in compliance and due diligence with the ability to influence and guide front-office teams, this role provides independent challenges, clear guidance, and pragmatic solutions for complex and high-risk situations.

Main tasks

• Supporting Client Relationship Officers in proactively identifying, managing, and mitigating risks arising from day-to-day business activities
• Coordinating control activities in accordance with the Global Private Banking Control Blueprint, while taking local regulatory requirements into account
• Conducting due diligence on potential and existing client relationships
• Approval of money and securities transfers, loans, exemptions, and transactions involving sanctions risks
• Coordination and management of Client Relationship Officers, Client Service Officers, and Account Managers
• Building trusting working relationships with senior management and CROs
• Effective contributions to core duties and additional responsibilities, including representing HOPRS, reviewing complex cases, and collaborating with senior management
• First point of contact for CROC in complex and high-risk cases
• Single Point of Contact (SPOC) and gatekeeper for matters related to PEP classification and declassification
• Ensuring timely completion and resolution of outstanding follow-ups related to customer lifecycle activities
• Approval to ensure compliance with HoPB’s monitoring and compliance standards, and to ensure alignment with the KSC lifecycle and periodic reviews within the scope of delegated authority
• Serve as the single point of escalation to FILCO and SOCC to ensure consistent communication and escalation procedures, including key contacts within the network
• Reviewing account openings, CIF changes, and periodic reviews for the Dubai PBS team, while providing guidance on strengthening their controls and standards

Requirements

• A bachelor's degree in business administration, finance, law, economics, or a related field is required
• At least 5 years of experience in compliance or auditing in the areas of account openings, account reviews, and transaction monitoring
• Strong analytical skills
• Strong communication skills, including the ability to effectively handle potentially contentious issues
• Ability to work under pressure in a fast-paced environment; flexible, proactive, and results-oriented
• Excellent written and spoken English; knowledge of French and German would be an asset

Our values

• Responsibility: Taking on