Job offer

PBS - Client Onboarding & PR

As a Director on the Private Banking Support Team in Hong Kong, you will lead client onboarding and periodic KYC/AML reviews by collaborating with the Front Office and Compliance teams as a subject matter expert. Your primary responsibilities include risk assessment, coordinating due diligence processes, and providing training and guidance to stakeholders throughout the client lifecycle.

Tasks

  • Work closely with the FCC, CROs, MGHs, ADU, and other relevant parties to coordinate and monitor activities related to the opening of client accounts, periodic reviews, event-triggered reviews, and changes in client circumstances.
  • Serve as a subject matter expert (SME) and provide advice to the front office on matters related to customer lifecycle management.
  • Prepare and provide regular management information reports to keep senior management informed about the progress and status of the customer onboarding and review processes.
  • Conduct comprehensive due diligence and KYC assessments of customer profiles, including verification of the source of funds, transaction monitoring, and screening, in accordance with regulatory and internal requirements.
  • Identify, assess, and, if necessary, escalate potential AML/KYC risks to Business Management and Compliance during the review process.
  • Follow up with the CRO/CSO to request additional documentation and ensure the timely completion of account openings, periodic reviews, and triggered reviews.
  • Act as a case manager, monitor, coordinate, and track the status of all client onboarding and review cases, and ensure they are accurately recorded in the main CBS system.
  • Conducting training sessions for CROs/CSOs on relevant topics.
  • Leading and facilitating case discussions with the Front Office, Compliance, and ADU to resolve complex issues.
  • Contribute to ad hoc initiatives and special projects related to customer lifecycle management and process improvement.

Job details

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