Pre-Sales Engineer

Tasks

• Based in the Dubai office as part of the Business Development Team, serving as a liaison between the engineering teams and customers worldwide, as well as in the EMEA, Middle East, and Asia-Pacific regions.
• On-site visits, workshops, and plant tours at potential clients' facilities; successfully delivering presentations on technical and legal service offerings.
• Developing compelling sales conversations and sales pitches to increase customer satisfaction and promote a customer-centric approach.
• Supporting tenders and sales units by providing technical information and sales support.
• Technical consulting and demos.
• Preparation of cost estimates.
• Identification of various sales and business opportunities.
• Lead generation, lead qualification, communication, and closing deals.
• Collaboration with consultants, subcontractors, suppliers, and vendors.
• Support with sales proposals and presentations.
• Management of key projects, particularly those involving the integration of Taurus solutions at customer sites.
• Utilizing consulting support from our technical platforms for sales and technical presentations and live training sessions.
• Participation in regular internal and external meetings, usually twice a month.
• Managing and supporting external customer relationships, including handling inquiries, customer complaints, and escalations.
• Build trusting relationships with clients as a strategic consultant and support the internal team on projects, both on-site and remotely.
• Proactively identify opportunities to improve customers' daily routines by tailoring sales efforts to their needs and expectations.
• Consistently nurturing relationships and maintaining high standards for Taurus.
• Promoting the transfer of knowledge regarding aspects of Taurus's services to partners and customers.
• Build a strong online presence; as a representative of Taurus Partner, provide information and ensure documentation and collaboration.
• Consistently achieving and maintaining sales targets.
• Organizing and overseeing outreach activities and in-house demonstrations for customers.

Requirements

• At least 4 years of practical technical experience in project consulting and knowledge transfer.
• Proficiency in written German (B2, C1, C2, or equivalent).
• Proven track record as a technical business developer; ability to coordinate (sales, technical operations, budget).
• Proven experience in successfully closing deals and securing retainer agreements (ongoing engagements).
• Proven experience with complex IT environments and processes such as urbanization and YJL: technical and application management.
• Proven experience in using DevOps tool sets, conducting internal meetings, preparing (price) proposals, and collaborating with prospective clients.
• Daily, software-based work using local software and tools: Microsoft Excel, PowerPoint, Python, Big Data, etc.
• Ability to be on-site to manage and complete demo phases from our stable production environments.
• Practical experience in software management (SCI) and software development; knowledge of .Ex, Java, or similar technologies is required.
• Intermediate written and oral communication skills.
• Fluent English skills, focus, and/or a strong team-oriented mindset.
• Willingness to take long business trips to visit end customers.

We offer