Chief Banking Officer

Job description

Join us as a Premier Banking Officer. This is an opportunity to join our Premier 24 Digital Invest team, utilize your customer service skills, and serve our clients with their investment products.

What you will do

This role offers an excellent opportunity to learn about banking services and provides great opportunities for learning and professional growth.

The necessary skills

This role could be ideal if you have customer service experience. While previous banking experience is an advantage, it is not essential. We are looking for individuals who demonstrate the following:

• A strong customer-centric focus and commitment
• Enthusiasm for learning and developing expertise in investment products
• Excellent communication skills, with the ability to communicate effectively and confidently on the phone and adapt to different customer and stakeholder needs in difficult situations
• The ability to remain calm and effective under pressure in a fast-paced, changing environment
• Strong planning, organizational skills, and computer skills
• A self-motivated, proactive approach and the ability to work independently and well in a team

What we offer you

You will join us on a competitive salary of £25,020 per annum, pro rata for the hours you work. You will also benefit from:

• A wide range of protection, health, and lifestyle benefits through the NatWest Group Benefits program, our fully flexible rewards program
• Generous vacation entitlement of 36 days, pro rata for hours worked
• A monthly contribution to your pension fund

Further information

Your work pattern: Your working hours will be between Monday and Friday, between 8 a.m. and 6 p.m. We offer flexible working hours that combine time in our Bristol office with remote working from home. We will provide you with all the necessary technology and equipment to enable you to work safely and effectively from home.