Principal, Practice Administration

Tasks

The most important tasks include:

• Practice Operations Support: Assisting with the planning and coordination of meetings, training sessions, and workshops, as well as maintaining and updating cloud practice documentation, templates, and knowledge bases.
• Resource Coordination: Support with hiring and assigning cloud team members, maintaining resource allocation and availability, and coordinating with HR and finance for personnel and billing matters.
• Project and portfolio management: Monitoring project schedules, milestones, and delivery dates, as well as assisting with the creation of status reports and dashboards for senior management.
• Financial and contractual support: Assistance with budget management, forecasting, and expense tracking, as well as support with contract management and renewal.
• Tool and platform administration: Maintenance of access and permissions for cloud platforms and collaboration tools, as well as support with license management and usage tracking.

Requirements

The requirements for this position include:

• Bachelor's degree in business administration, information technology, or a related field.
• 5+ years of experience in administrative or coordinating roles, preferably in IT or cloud services.
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) is an advantage.
• Proficiency in Microsoft Office Suite, project management tools (e.g., Jira, Asana), and collaboration platforms (e.g., Teams, SharePoint).
• Strong organizational, communication, and multitasking skills.

Preferred skills

Preferred skills include:

• Experience with ITIL or other service management frameworks.

We offer

We offer a flexible and collaborative work culture in an organization where financial strength and stability represent an asset that encourages us to explore new ideas. Movement within the organization is encouraged, leaders are accessible, and you can take pride in working for a company that is committed to the communities we serve.