Private Banking Business Manager (Contract)

Job description

The position of Private Banking Business Manager (Contract) in Hong Kong involves the following responsibilities:

• Coordinate and conduct training sessions (on systems, processes, policies, and procedures) for front-office and business support staff to ensure that all team members are up to date.
• Overseeing and coordinating onboarding training for new front-office employees.
• Organizing monthly CRO/CSO meetings and collaborating with department heads.
• Partner with Market Group Heads on CRO/CSO cost allocation reporting.
• Handling and responding to ad hoc inquiries and conducting routine follow-ups on operational incidents.
• Providing prompt and professional support to front-office staff.
• Conducting ex-ante compliance checks on deposits initiated by front-office staff.
• Participate in and contribute to specific tasks, process improvement initiatives, and system improvement projects.
• Support for user acceptance testing (UAT) for system changes.
• Monitoring and management of administrative tasks.
• Monitoring and managing the client inquiry and feedback mailbox.
• Conducting data analyses and preparing Management Information System (MIS) reports.
• Support for corporate governance initiatives and assistance with the implementation and monitoring of corporate governance frameworks and practices.

Requirements

The position requires:

• A university degree with at least 5 years of experience in the financial sector, preferably in private banking.
• A strong understanding of relevant regulatory and compliance frameworks and comprehensive knowledge of banking operations.
• Excellent proficiency in English and Chinese (Cantonese and Mandarin).
• Proficiency in Microsoft Office applications.
• Experience coordinating cross-functional projects or initiatives within a financial institution is a plus.
• A collaborative team player with the ability to work independently in a fast-paced environment.
• Strong analytical and problem-solving skills.
• A proactive, highly motivated, and results-oriented individual with an eye for detail.
• A willingness to learn, a service-oriented mindset, and a commitment to providing high-quality services.

We offer

No information available.