Process Excellence Specialist

Job description

Julius Bär has embarked on an ambitious digital transformation journey to take the client experience to the next level. The initiative spans our private banking and brokerage businesses worldwide. We are expanding our team and looking for individuals who want to actively shape the digital future of Julius Bär.

Tasks

The Process Excellence Specialist in APAC is a hands-on role that implements Target Operating Model (TOM) modifications and process excellence projects and initiatives at JB Singapore and Hong Kong to improve the client experience, operational efficiency, risk control, and scalability. The candidate will collaborate with business partners and technology teams, both regionally and globally, to identify, prioritize, and execute a range of improvements.

Requirements

The requirements for this position are:

• Process excellence and TOM expertise: Experience in process reengineering, value stream mapping, business model definition, and control frameworks
• Lean Six Sigma: Green Belt (preferred); ability to apply DMAIC, root cause analysis, and continuous improvement techniques
• Digital Enablement: Familiarity with process mining, workflow automation (RPA/BPM), and analytics tools
• Data-driven problem-solving: the ability to analyze performance trends, quantify benefits, and make fact-based decisions
• Change Management: Experience with structured frameworks (e.g., ADKAR) to support adoption
• Risk and Compliance Awareness: Understanding Regulatory Expectations, Operational Risks, and Audit Requirements in the Banking Sector

Leadership skills and behavioral competencies

The required leadership and behavioral competencies are:

• Stakeholder influence: Strong ability to align senior leaders and manage cross-functional teams without direct authority
• Strategic thinking: the ability to develop roadmaps, prioritize initiatives, and balance business needs with constraints
• Excellence in Execution: Delivering Results Under Pressure Through Strong Planning, Prioritization, and Follow-Through
• Communication and Facilitation: A clear, precise communicator with strong workshop facilitation and presentation skills
• Collaboration and Partnership: Effective collaboration with front-, middle-, and back-office teams, as well as with cross-regional and global teams
• Adaptability and initiative: A self-starter who thrives in dynamic environments, challenges the status quo, and drives continuous improvement

Qualifications

The qualifications for this position are:

• Bachelor's or Master's degree in business administration or a related field
• At least 5 years of experience in process excellence, continuous improvement, process redesign, process optimization, or a related field
• Experience with BI tools (Tableau, Qlik, Power BI) is preferred
• Black Belt, PGCS/ADKAR, or Agile certification is a plus
• Experience with Signav