Job offer
Process Excellence Specialist
The Process Excellence Specialist at Julius Baer in Singapore is responsible for leading process excellence projects and initiatives aimed at improving the client experience, operational efficiency, risk control, and scalability. The ideal candidate has experience in process excellence, Lean Six Sigma, and digital enablement, as well as strong leadership and communication skills.
Job description
Julius Baer is seeking a Process Excellence Specialist to help shape the company’s digital future. The Process Excellence Specialist will be responsible for implementing Target Operating Model (TOM) modifications and leading process excellence projects and initiatives in APAC.Tasks
The Process Excellence Specialist will be responsible for the following tasks:- Process Excellence and TOM Delivery: Maintaining the APAC TOM and Process Excellence roadmaps, assisting with the prioritization of initiatives, conducting diagnostics, value stream mapping, and process design.
- Identifying opportunities for efficiency, automation, risk reduction, and customer experience improvement using Lean Six Sigma and/or data-driven analytics.
- Development of implementation plans, updated controls, and sustainable, audit-ready process documentation.
- Monitoring project milestones and reporting on achievements.
Requirements
The Process Excellence Specialist should meet the following requirements:- Technical skills: Process excellence and TOM expertise, Lean Six Sigma (Green Belt or equivalent), digital transformation (process mining, workflow automation), data-driven problem-solving.
- Leadership skills: The ability to influence senior leaders and manage cross-functional teams without direct authority.
- Strategic thinking: The ability to develop roadmaps, prioritize initiatives, and balance business needs with constraints.
- Excellence in Execution: Delivering results under pressure through strong planning, prioritization, and follow-through.
Qualifications and experience
The Process Excellence Specialist should have the following qualifications and experience:- 8 years or more of experience, including 6 years of reporting experience in more than two roles.
- Experience with IT tools (Tableau, Data, Power BI) is preferred.
- Black Belt, PRINCE2/AOKAR, or Agile certification is a plus.
- Experience with Signavio, ARIS, Celonis, or workflow automation platforms is a plus.
Job details
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