Product Governance Officer

Tasks

• Monitoring and analysis of negative and neutral product lines in the target market.
• Review transactions that violate the target market, and ensure that the audit trail documentation for overrides is adequately justified and complete.
• Escalation of cases in accordance with defined governance and escalation rules.
• Identification of recurring patterns and systemic issues in target market violations.
• Proposing improvements and structural enhancements to the product governance framework and related processes.
• Preparation and validation of quarterly distribution reports to product manufacturers (including negative and neutral target markets).
• Ensuring accuracy, completeness, consistency, and on-time delivery.
• Coordinate responses to inquiries from manufacturers, involving Private Banking, Investment Solutions, the First Line of Defense, and the Second Line of Defense, as needed.
• Maintaining dashboards to provide senior management with insights into distribution patterns and target market violations.
• Facilitation and coordination of the new product approval process across all stakeholders.
• Ensuring strict compliance with the product approval policy and established governance standards.
• Organizing and tracking cross-functional approvals (PB, Compliance, Legal, Risk, Operations, and other relevant functions).
• Monitor end-to-end approval timelines and ensure complete archiving and documentation.
• Serves as a coordinating hub for product governance and the Lift Approach (EFG TMA).
• Providing data analyses to support the periodic reassessment of product distribution patterns.
• Promote dialogue and coordination between Business, PB COO, target market definitions, and the internal EFG target market governance framework (target market definition, manufacturers/assets, investment and wealth management products (funds, structured products, mandates, etc.), and distribution channels).
• Support for regular reviews and updates of target market definitions to reflect market, regulatory, and business developments.

Requirements

• Extensive knowledge of MiFID II, particularly in the area of product governance.
• Extensive experience in data processing and reporting (advanced Excel skills for data extraction, reconciliation, monitoring, and dashboard creation).
• A solid understanding of private banking business models (funds, structured products, discretionary accounts, etc.) and distribution channels.
• Strong analytical skills, attention to detail, and good judgment.
• Professional-level English (spoken and written); French is a plus.
• Excellent communication skills, with the ability to explain complex topics clearly and manage potential conflicts constructively.
• Strong organizational and time-management skills.
• Risk-aware thinking with an entrepreneurial spirit.