Product Owner, Client and Employee Channels (100%) (f/m/d)

Tasks

• Collaborate with business, technology, markets, and product teams to design end-to-end digital user experiences; gather requirements, define features, and drive prioritization and delivery
• Understands customer needs to shape the product vision, lead stakeholder engagement, manage change priorities, and align a well-structured backlog with epics and features
• Takes full responsibility for assigned products throughout their entire lifecycle, ensuring that regulatory requirements are met and performance is optimal
• Collaborate with Agile Release Trains (ARTs) to deliver features, manage dependencies between ARTs, and guide decisions regarding trade-offs
• Serves as a trusted advisor to business and senior stakeholders, presents design and implementation strategies, and incorporates ongoing user feedback
• Supports change management through training planning and support to develop accessible customer and frontline engagement materials
• Strengthens product ownership practices through structured backlogs, clear accountability, and consistent refinement
• Uses behavioral analytics and usability testing to iterate on and improve the customer experience
• Establishes adoption frameworks and feedback mechanisms to ensure that products meet evolving customer needs
• Works closely with legal and compliance departments to assess the regulatory implications of digital solutions
• Embody the bank’s values and conduct, demonstrating integrity, diligence, fairness toward customers, effective management of conflicts of interest, competence, and compliance with all applicable rules and risk protocols

Requirements

• Proven track record (8–10 years) as a Product Owner in a financial institution, fintech, technology, or consulting environment, preferably within customer-focused digital banking or wealth management platforms
• A proven track record in developing and executing product visions and strategies, and managing the entire lifecycle of digital solutions—from conception to scaling—with a focus on enhancing end-to-end e-banking customer experiences
• Strong expertise in product discovery practices, leveraging customer insights, behavioral data, and usability testing to prioritize features that drive engagement, satisfaction, and operational efficiency
• Proven ability to strike a balance between innovation and risk-averse decision-making, applying business acumen, control principles, and data analytics to inform product direction and trade-offs
• Experience leading cross-functional, global teams and communicating with stakeholders at all levels, particularly in complex, regulated environments
• Core mindset: Customer-focused, results-oriented, collaborative, and resilient in fast-paced transformation environments
• An enthusiastic team player with a positive attitude
• Ability to think pragmatically and drive the implementation of concepts, analyses, and prioritization