Job offer
Product Owner Client Lifecycle Management
The Julius Baer Group is seeking a Product Owner for Client Lifecycle Management who will be responsible for the vision and roadmap for new products and who has experience in implementing client onboarding and lifecycle management processes. The position will be based in Singapore and will involve working with teams in Europe and Switzerland.
Tasks
- Responsibility for the vision and roadmap for the new product(s) and optimization of value over the entire life cycle, aligned with Bank Julius Baer's business strategy and priorities
- Responsibility for building, owning, and prioritizing the product backlog—both Change-the-Bank (CIB) and Run-the-Bank (RTB)—aligned with business strategy and priorities
- Definition, prioritization, and implementation monitoring for features and stories in line with initiatives prioritized in the quarterly business review (QBR) process
- Relevant RTB topics (e.g., SLAs, incident and problem management, audit elements)
- Management and optimization of Change-the-Bank (CIB) and Run-the-Bank (RTB) team capacities
- Ensuring the appropriate involvement of relevant business partners throughout the entire project lifecycle
Regulatory responsibilities and OR risk management
- Demonstration of appropriate values and behaviors, including but not limited to standards of honesty and integrity, diligence and prudence, fair treatment (treating customers fairly), conflict management, competence and continuous development, appropriate risk management, and compliance with applicable laws and regulations.
Requirements
- Strong conceptual, analytical, and problem-solving skills. Demonstrable ability to prioritize and compromise by objectively evaluating opportunities and potential pitfalls. Demonstrable data-driven decision-making.
- Ability to think pragmatically and drive concepts forward. Analysis, prioritization, problem solving, and decision making in challenging times.
- Experience working in a global environment with distributed teams
- At least a bachelor's degree or equivalent
- Proven experience as a product owner in software delivery projects
- Strong understanding of agile methodology (e.g., SAFe) and experience working with IT in a Scrum setup
- Proficiency in Jira or similar agile project management tools
- Good understanding of business processes, process design and process redesign, as well as technology and software development
- Strong stakeholder management skills
- Experience in identifying operational synergies and conducting impact analyses on business models, tools, and processes
- Experience working with DevOps
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