Product Manager, Numbers & Savings

Tasks

• Management and administration (including testing) of loyalty programs, including the analysis of customer needs, behavior, and preferences, in order to create personalized loyalty offers and products.
• Further development of existing services within these programs to increase customer loyalty and promote cross-selling opportunities, as well as to improve internal efficiency in collaboration with the project team.
• Planning and executing marketing campaigns and promotions as part of loyalty programs, as well as conducting market research to ensure that the programs are always aligned with market trends.
• Establishing and maintaining partnerships with external partners to offer additional benefits and rewards to customers.
• Close collaboration with other departments, such as Sales, Marketing & Communications, and IT, to ensure the smooth operation of the loyalty program, support specific product areas within the existing "Zahlen & Sparen" range, and develop and implement new solutions.

Requirements

• What you bring to the table:

We offer

• An opportunity to play a key role in building customer loyalty across generations.
• Work in a dynamic team.
• Long-term customer loyalty.
• Customer satisfaction.