Process Manager (all genders)

Job description: Process Manager (all genders)

Tasks

• Active participation in the further development of our processes
• Improving the customer experience and underlying processes
• Supporting process owners with adjustments and further developments
• Contributing ideas for process design for innovative offerings and workflows
• Ensuring proper policies and governance

Requirements

• At least 3 years of professional experience in process management
• Experience in the banking sector or in management consulting is an advantage
• Training and certifications with a focus on process management (e.g., SPzM) as well as further experience in technical automation tools (e.g., PowerAutomate, UI Path, AEM Forms) or in the use of AI are desirable.
• Ability to analyze/optimize processes and motivation to further develop them
• Identification with innovations, digitalization, and AI applications, as well as a strong affinity for change management
• Initiative, assertiveness, results-oriented approach, and ability to work independently

We offer

• This activity is subject to the collective agreement for employees of banks and bankers
• The minimum salary for this position is € 2,890.27 gross p.m. full-time.
• Remuneration is based on current market rates and takes into account your qualifications and experience