QA Team Lead, AVP

Job description: QA Team Lead, AVP

Summary

This product leadership role is responsible for creating and implementing quality initiatives throughout the software development lifecycle (SDLC). The leader will work as a member of the core QA team to implement industry best practices and innovative testing strategies to ensure CDO delivers exceptional quality products that delight our customers.

Tasks

• Work with the Director of QA Programs to further develop the CDO testing process to make it the industry standard for financial application testing
• Creation and adoption of roadmaps for planning and execution in a department
• Expansion of test coverage with manual and automated functional, integration, regression and performance tests
• Ensure effective and efficient test operations by evaluating and enhancing department metrics - Identify risks to project schedule and product quality, propose mitigation methods
• Participate in key team meetings to ensure the use of best practice integration testing practices
• Collaboration with product owners and ensuring appropriate transfer/correct creation and transfer of test processes
• Manage the test organization to align tools, processes and training with the quality organization's expanding test coverage and adopt and assimilate new technologies that directly impact product quality
• Evaluate and define test metrics that emphasize customer focus, repeatability and data-driven
• Ensure client patch requests are properly assessed to determine root cause and verify testing needs
• Audit of the test process for patches carried out by teams
• Evaluation of environments and data sets required for proper testing of changes and enhancements, verification that they have been included in the testing process
• Carrying out white glove tests
• Define a quality strategy and plan to address these concerns
• Acts as an expert for developers working on enhancement tests
• Participation in key team processes for test instructions (design, retros) as an adjoint member of each Scrum team
• Audit test quality by reviewing quality KPIs for the department, working with team members to create and track actionable metrics for continuous improvement
• Liaise with teams in CISO outside of technology to understand risk based requirements and rate based testing into the process
• Awareness and mentoring of the test team
• Guiding examples

Requirements

Education

• B.S. degree in computer science, engineering, math, physics or other technical field of study or business administration with MS background
• MS degree preferred

Experience

• 10+ years of experience in software testing in a process-oriented technology environment
• 5+ years of experience in managing quality projects
• 5+ years experience in test management
• Proven experience with manual test automation, test best practices, scripting and automated test quality for multi-level applications
• Proven experience in identifying and implementing business quality initiatives, developing detailed plans for execution and achieving successful, measurable results
• Proven ability to lead and influence
• Proven ability to drive innovative and strategic change to improve the testing process
• At least 5 years of experience working with an agile development methodology
• Expert ability to translate business requirements into technical test solutions
• Detail-oriented with excellent written and verbal communication skills