Receptionist 70% (f/m/d)

Job description

Tasks

• Welcoming and assisting customers, visitors, and business partners in a professional and courteous manner
• Management of incoming and outgoing phone calls, emails, and correspondence
• Coordinating conference room bookings and ensuring that rooms are prepared accordingly
• Management of visitor registration and compliance with security and access procedures
• Planning internal and external meetings
• Receiving, sorting, and distributing mail and deliveries
• Collaborate with internal departments to ensure smooth front office operations
• Support with administrative tasks such as data entry, document preparation, and file management
• Ensuring that the reception area is neat and professional
• Strict adherence to confidentiality, data protection, and compliance requirements

Requirements

• Completion of commercial training or equivalent qualification
• At least 5 years of experience in a receptionist, front office, or hospitality role, preferably in a corporate or financial services environment
• Excellent verbal and written communication skills
• Fluent in German and English, French would be a plus
• Strong organizational skills and attention to detail
• Knowledge of MS Office and modern communication tools
• Professional demeanor and customer-oriented attitude
• Discretion and a strong sense of confidentiality
• Reliability, punctuality, and flexibility
• Calm and professional demeanor, even under pressure
• Customer-oriented attitude with strong interpersonal skills
• Ability to work independently and as part of a team
• Valid Swiss/EU passport or Swiss work permit (mandatory)
• Residence in the Zurich region

We offer

• Central location in the heart of Zurich
• Competitive salary and benefits in line with Swiss market standards
• Dynamic and collaborative working environment
• The opportunity to play a key role in the bank's continued success