Relationship Manager - Client Team, Singapore

Tasks

As a Relationship Manager, you can expect to perform the following tasks:

• Client Sourcing and Networking: Proactively identify, approach, and nurture new client relationships through targeted industry networking, strategic outreach, and participation in relevant ecosystem forums.
• Client Management: Manage a portfolio of potential and existing clients by setting priorities, anticipating needs, and providing timely, high-quality responses across the entire range of services.
• End-to-End Client Onboarding: Manage and coordinate the entire onboarding lifecycle, and collaborate effectively with legal, compliance, operations, and other relevant stakeholders to ensure a smooth and efficient client onboarding process.
• CRM & Pipeline Ownership: Maintain accurate, up-to-date, and strategically useful CRM records of all client interactions.
• Market and Product Expertise: Develop and maintain in-depth expertise in the crypto and digital asset landscape, including Syngum’s differentiated offerings, market trends, regulatory developments, and competitive dynamics.

Requirements

Our ideal candidate:

• Education: A bachelor’s degree in business administration, finance, or a related field is preferred. Advanced qualifications such as a master’s degree, an MBA, or CFA certification are advantageous.
• Experience: At least 5 years of relevant experience in sales, business development, or client relationship management within the financial services industry or related sectors.
• Skills & Competencies: Proven consultative approach with strong analytical skills, exceptional attention to detail, and a high standard of accuracy.
• Client Onboarding & Relationship Management: Direct experience managing end-to-end client onboarding and supporting ongoing relationship lifecycle needs.
• Communication & Language Skills: Excellent verbal and written communication skills in English. Knowledge of Mandarin Chinese or another major APAC language is a plus.

We offer

When you join Syngum, you become part of a dynamic, global team building a trusted bridge between the traditional and digital asset economies. Working at Syngum, you’ll experience our fast-paced, exciting work environment that fosters meritocracy, collaboration, and open communication. In addition to our ambitious long-term mission, we also come together to celebrate major milestones and annual crypto industry anniversaries, such as Bitcoin Pizza Day, and regularly gather for themed company events as part of our journey to shape the future of finance.