Relationship Manager, Credit Delivery

Job Description

Our employees work differently, depending on the job and requirements. From hybrid working to flexible working hours, we have many options that help our employees thrive. This role is based in India and all normal working days must be carried out in India. Join us as a Relationship Manager, Credit Delivery and oversee strategic and day-to-day customer services, business development, and relationship building.

What you will do

We are looking for someone who puts our customers at the center of all activities and joins a team that specializes in credit delivery. As a Relationship Manager, you will effectively manage your diary, help build and develop a portfolio of customers, and deliver outstanding service. We also expect you to support senior management in developing high-quality new business offerings, assist with credit analysis, and build a strong relationship with the credit function. You will also: *

• Design and initiate new business offerings that meet the needs of our customers
• Understand how our products and services compare to those of our competitors and use this knowledge to maximize opportunities during personal reviews.
• Build and maintain existing customer relationships and conduct commercial negotiations and agreements on contractual terms with new intermediaries.
• Work closely with other product teams to deliver a comprehensive, integrated, and high-quality banking relationship for our customers.

The skills you need

We are looking for someone with knowledge of credit delivery and solid experience in the financial services industry. You should also have excellent knowledge of legal forms of lending and collateral, as well as a broad understanding of corporate finance and capital models. In addition, we will also expect you to have excellent communication skills, with the ability to operate effectively and influentially at the highest level, both internally and externally with customers and intermediary organizations. You will also need: *

• A CIFA qualification with strong credit analysis skills
• Excellent relationship management skills and experience in a customer-focused business
• Excellent knowledge of business processes, including know-your-customer, anti-money laundering, deal structuring, and credit assessment