Relationship Manager (Liechtenstein)

Job description: Relationship Manager (Liechtenstein)

About the role

Are you a people person? Do you have a strong interest in business development and sales? Do you want to build and maintain trusted customer relationships in the digital asset space and help shape the future of finance? If this sounds like you, we have the perfect role for you.

Main tasks

• Establishing and maintaining (new) customer relationships across all private, corporate, and institutional segments through strategic networking and industry integration.
• Drive business development by identifying new prospects and managing a robust pipeline to anticipate and meet customer needs (including digital asset transactions, trade orders, etc.).
• Managing the entire customer journey, from initial contact to smooth onboarding, in close collaboration with Legal & Compliance, Operations, and external partners.
• Delivery of tailored, solution-oriented support services to clients, including transactions and trade orders, product and technical support, contract modifications and operational requests; completion and coordination of client feedback loops.
• Collaborate with internal teams such as Asset Management and Trading to create customized proposals for clients.
• Remaining at the forefront of the crypto market landscape through a deep understanding of Sygnum's offerings and competitive strengths, staying up to date on digital asset trends and regulatory developments, participating in conferences, actively building and maintaining a strong network of institutional and professional contacts.

Ideal candidate

• BSc/BBA in Business Administration, Finance or a related field.
• MSc/MA/CFA is a plus.
• 5+ years of proven experience in customer service or relationship management with private and/or institutional clients.
• Evidence of successful business development with a "hunter mentality" combined with a strong sales mindset and a results-oriented approach to winning and expanding customer relationships.
• Hands-on experience with client onboarding (both private individuals and legal entities), including a deep understanding of European banking regulation and AML/KYC compliance frameworks.
• Combination of consultative and analytical skills, with careful attention to detail and a proactive, hands-on approach.
• Ability to work independently and effectively with teams in different locations.
• Excellent communication skills (spoken and written) in English. German language skills are a plus.
• Excellent organizational and prioritization skills to manage multiple clients and projects simultaneously.

We offer

Joining Sygnum means being part of a dynamic, global team that is building a trusted interface between the traditional and digital asset economies. Working at Sygnum means experiencing a fast-paced, exciting work environment that values meritocracy and collaboration, as well as open communication. In addition to our ambitious long-term mission, we also come together to celebrate important milestones and annual crypto industry anniversaries such as Bitcoin Pizza Day, and regularly celebrate at themed company events as part of our journey to shape the future of finance.