Relationship Manager (Liechtenstein)

Job description: Relationship Manager (Liechtenstein)

About the role

Are you a people person? Do you have a strong interest in business development and sales? Do you want to build and maintain trusted customer relationships in the digital asset space and help shape the future of finance? If this sounds like you, we have the perfect role for you.

Your main tasks:

• Establishing and maintaining (new) customer relationships in the private, corporate and institutional segments through strategic networking and industry engagement.
• Drive business development by developing new prospects and managing a robust pipeline to anticipate and fulfill client needs (including digital asset transactions, trade orders, etc.).
• Lead the end-to-end customer journey, from initial contact through to seamless onboarding, working closely with Legal & Compliance, Operations and external partners.
• Delivery of tailored, solution-oriented support services to clients, including transactions and trade orders, product and technical support, contract modifications and operational requests; completion and coordination of client feedback loops.
• Collaborate with internal teams such as Asset Management and Trading to create customized proposals for clients.
• Staying at the forefront of the crypto market landscape by deeply understanding Sygnum's offerings and competitive strengths, staying abreast of digital asset trends and regulatory developments, attending conferences, actively building and maintaining a strong network of institutional and professional contacts.

Ideal candidate:

• BSc/BBA in Business Administration, Finance or a related field.
• MSc/MBA/CFA is a plus.
• 5+ years of proven experience in client service or relationship management with private and/or institutional clients.
• Evidence of successful business development with a "hunter mentality" combined with a strong sales mindset and a results-oriented approach to winning and expanding customer relationships.
• Hands-on experience with client onboarding (both private individuals and legal entities), including a deep understanding of European banking regulation and AML/KYC compliance frameworks.
• Combination of consultative and analytical skills, with careful attention to detail and a proactive, hands-on approach.
• Ability to work independently and effectively with teams in different locations.
• Excellent communication skills (spoken and written) in English. German language skills are a plus.
• Excellent organizational and prioritization skills to manage multiple clients and projects simultaneously.

Our offer:

Working at Sygnum means being part of a dynamic, global team that builds a trusted interface between the traditional and digital asset economy. Working at Sygnum means experiencing a fast-paced, exciting environment that values meritocracy and collaboration and open communication. In addition to our ambitious long-term mission, we also come together to celebrate key milestones and annual crypto industry anniversaries such as Bitcoin Pizza Day, and regularly celebrate at themed company events as part of our journey to shape Future Finance.

• Attractive combination of market salaries and entrepreneurial incentive scheme.
• Flexible/home office policies.
• Professional development through mentoring and buddy programs.
• One-month fully paid sabbatical after five years of uninterrupted employment.