Job offer
Clerk
UBS is seeking a collections clerk who can work efficiently and accurately and has experience in the financial sector or a commercial vocational background. The clerk will be responsible for analyzing and processing account overdrafts, issuing reminders, and communicating with customers.
The role
Do you have a flair for numbers and a quick mind? Are efficiency and accuracy your strengths? Do you have good negotiation skills? Are you looking to enter the financial sector? We are looking for a dunning clerk to join our team with the following responsibilities:- Analysis and Resolution of Overdrafts
- Initiating reminders, direct debits, and referrals to our collections department on your own
- Commenting on high-risk exceedance reports
- Independently reaching payment agreements with customers, taking into account internal guidelines
- Correspondence and telephone contact with customers, customer advisors, internal departments, and government agencies and authorities
- General administrative work
What we wish for
- Completed commercial vocational training
- Reliable, precise, and efficient work
- A strong awareness of risk and good intuition
- Enjoy working in a team
- Good written and spoken German
- Basic knowledge of major banks
We offer
We are passionate about putting our employees first by offering new challenges, a supportive team, opportunities for growth, and, whenever possible, flexible working arrangements. Our inclusive culture brings out the best in our employees, no matter where they are in their careers.Job details