Front Support Team Account/Card Clerk 80 - 100 %

Tasks

You will

• Order and manage debit and credit cards
• Process and execute account balance matters (account closures, card blocks, post-processing, and cancellation of payment orders)
• Process various products in the back office (card cancellations, card blocks)
• Explain complex issues clearly and comprehensively to customers/end customers
• Competent contact person for our front-line support staff for initial inquiries

Requirements

You bring

• basic commercial training
• If possible, at least 2 years of practical experience in banking or the financial sector
• Very good knowledge of French (at least B2)
• an open-mindedness and well-connected thinking
• A communicative, team-oriented, and determined/cheerful personality

We offer

We offer challenging and varied work in a collegial and friendly team. Our culture is characterized by an open and friendly atmosphere in which we support and encourage each other.