Job offer

Front Support Team Account/Card Clerk 80 - 100 %

The position as Front Support Team Account/Card Clerk (80-100%) in Gümligen requires basic commercial training and ideally two years of practical experience in the banking or finance sector. The tasks include processing debit and credit cards, handling disputes, and coordinating front office processes.

Tasks

You will
  • Order and manage debit and credit cards
  • Handle controversial issues (complaints, cases of abuse and fraud) and process various products from the secondary segment (card machines, credit cards, and client service).
  • Ensure, coordinate, and monitor efficient front office processes (incoming and outgoing mail, materials)
  • Be a competent contact person for our front-line support staff and external contacts

Requirements

You bring
  • basic commercial training
  • If possible, at least 2 years of practical experience in the banking sector or the financial industry
  • Very good knowledge of French (at least B2)
  • quick comprehension and sound reasoning
  • A communicative, team-oriented, and enthusiastic personality

Job details

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