Front Support Team Account/Card Clerk

Job description

Tasks

• Order and manage debit and credit cards
• Controversial cases that are reviewed and discussed in advance (including escalations, application and exceptional cases)
• Developing, coordinating and preparing solutions independently in day-to-day operations
• Competent contact person for our front support staff in all external matters
• Ongoing administrative and supplementary tasks for employees, most administrative tasks are automated

Requirements

• Basic commercial training
• If possible, at least 2 years of practical experience in banking or a financial service provider
• Very good knowledge of French
• Quick comprehension and good networked thinking
• A communicative, team-oriented and decisive personality
• Flexibility, willingness and experience to work overtime

We offer

Further process

• Confirmation of receipt
• Examination of the dossiers
• Job interview
• Offer and contract