Collection Clerk

Tasks

• Independent and complete processing of files from the start of the debt collection process, whether for premiums, deductibles, or recourse claims in connection with claims, in compliance with internal guidelines and careful process management.
• Establishing and maintaining diverse written and telephone contacts with agencies, business and bankruptcy offices, courts, and clients and foundations in a cooperative and professional spirit
• Analysis of financial situations and granting and negotiating appropriate payment terms
• Monitoring and processing incoming payments in direct cooperation with the collections department to ensure efficient financial management
• Support and advice for agencies on all matters relating to litigation, through practical recommendations and professional expertise
• Active participation in the continuous improvement of monitoring and collection processes by making suggestions that contribute to increased efficiency and quality

Requirements

• Completed basic commercial training (EFZ)
• Very good spoken and written German and French, knowledge of Italian would be an advantage
• Good knowledge of the Federal Debt Collection and Bankruptcy Act and several years of experience in this field in Switzerland
• Confident use of common MS Office applications, especially Excel

Your profile

You work independently and efficiently, are able to set priorities correctly, and meet deadlines. With your structured and careful approach to work, you tackle your tasks with organizational skills and a sense of responsibility. Energetic and with diverse interests, you appreciate the variety of everyday life and contribute to an open and constructive working atmosphere.

We offer

• A healthy working environment in a cooperatively organized company, recognized as a "Great Place to Work"
• A wide range of social benefits and flexible working conditions
• Human values that focus on the well-being of employees
• A job in a dynamic and motivated team