Job offer

Daily Sickness Benefits Claims Processor (m/f/d) 80–100%

Vaudoise is seeking an experienced claims adjuster in Bern to handle daily sickness benefit claims in the personal insurance sector. The position involves customer-focused case management, correspondence, and collaboration with doctors and care managers on an 80–100% basis.

Tasks

  • Qualified and proactive processing of daily sickness benefit cases in close cooperation with care managers and consulting physicians
  • Proactive, independent, and client-centered case management
  • Drafting complex correspondence as claims progress and handling challenging phone calls
  • Regular communication with customers, external authorities, third parties, physicians, and legal representatives

Requirements

  • Completed vocational training in business and, ideally, professional experience in the insurance industry
  • Knowledge of Social Security
  • Fluent German; knowledge of French is a plus
  • Communication skills, negotiation skills and assertiveness
  • Organizational skills and resilience

We offer

  • A pleasant work environment at a cooperative-style company that has been voted the best employer multiple times
  • A wide range of social benefits and employee perks, including support for career development and continuing education
  • Flexibility in work arrangements and various discounts
  • Employee well-being as the top priority

Job details

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