Job offer

Dunning clerk

UBS is looking for a full-time dunning clerk in Biel/Bienne to analyze and process account statements, reminders, and payment agreements with customers. The ideal candidate will have completed commercial training, be reliable, and have good negotiation skills.

The role

We are looking for a dunning clerk to join our team with the following responsibilities:
  • Analysis and processing of account bookkeeping
  • Independent triggering of reminders, write-offs, and transfer to our debt collection department
  • Commenting on high-risk violations
  • Independently reaching payment agreements with customers, taking into account internal guidelines
  • Correspondence and telephone contact with customers, customer advisors, internal departments, and government agencies and authorities
  • General administrative work

What we wish for

  • Completed commercial vocational training
  • Reliable, precise and efficient way of working
  • High risk awareness and good negotiating skills
  • Enjoy working in a team
  • Good written and spoken German
  • Basic knowledge of important banking products

This is us

At UBS, we recognize that our people, with their diverse skills, experience and backgrounds, are the key to our success. We are passionate about putting our people first by offering them new challenges, a supportive team, development opportunities and, where possible, flexible working conditions. Our inclusive culture brings out the best in our employees, no matter where they are on their career path. And we use artificial intelligence (AI) to work smarter and more efficiently. We also know that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together we are stronger.

We are committed to the inclusion of people with disabilities

We strive to make our application process accessible to everyone.

Job details

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