Job offer
Administrative assistant
UBS is looking for a full-time Customer Incident Administrator to join its team in Switzerland, to handle customer incidents and act as a point of contact for technical questions. The position requires a commercial education, excellent communication skills, and an efficient approach to work.
The role
Are you interested in legal matters and a quick learner? Are efficiency and attention to detail your strengths? Are you looking to break into the financial industry? We are seeking a Customer Claims Specialist to join our team and handle the following responsibilities:- Analysis and Processing of Identification Documents in Inheritance Cases
- Internal contact person for technical questions regarding customer cases, available to customer service representatives via the internal hotline and messaging system
- Responding to inquiries from notaries, attorneys, probate courts, or heirs
- Research and data adjustments within the bank's own system
- Telephone and written communication with government agencies, public offices, lawyers, and notaries
What we wish for
- Completed commercial training
- Excellent verbal and written communication skills
- Reliable, accurate, and efficient working methods
- High risk awareness
- Enjoyment of teamwork
- Basic knowledge of key banking transactions
We offer
We are passionate about putting our employees first by offering them new challenges, a supportive team, opportunities for development, and, where possible, flexible working conditions. Our inclusive culture brings out the best in our employees, no matter where they are in their career journey.Job details
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