SALES SUPPORTER (SINGAPORE OR HONG KONG)

Job description

Sales Support Specialist (Singapore or Hong Kong)

About the role

We are looking for a proactive and detail-oriented professional to join our team as a Sales Support Specialist in Asia. This role is at the heart of the company and works closely with the Sales, Structuring, and Operations departments to ensure the efficient and compliant execution of transactions.

Tasks

• Supporting transaction execution by coordinating trade entries, structured product processes, and post-trade activities to ensure that all operational steps are completed accurately and efficiently
• Monitoring and resolving issues throughout the entire trading cycle, proactively troubleshooting, and coordinating with the relevant teams to minimize delays or risks
• Support the sales teams in their daily activities by managing inquiries, preparing client materials (presentations, reports, analyses), and ensuring timely follow-up on client-related matters
• Management of operational processes such as sales fee processing and system updates
• Ensuring data integrity across systems by maintaining and updating customer and transaction information to support both operational accuracy and reporting needs
• Contribute to continuous improvement initiatives by identifying inefficiencies, streamlining workflows, and assisting with the implementation of new tools, systems, or regulatory requirements
• Supporting internal and external audits by preparing documentation, responding to inquiries, and ensuring the transparency and accuracy of client records

Requirements

• 3–5 years of experience in sales support, operations, or related roles in the financial services sector
• Knowledge of structured products and/or derivatives is a strong advantage
• Familiarity with the regulatory frameworks in Singapore, Hong Kong, or similar markets
• Bachelor's degree in finance, business administration, law, compliance, or a related field
• Strong organizational and analytical skills with a keen eye for detail
• Ability to manage multiple priorities and work effectively under pressure
• A proactive, solution-oriented mindset with a strong sense of personal responsibility
• Excellent communication and stakeholder management skills
• Proficiency in MS Office (Excel, PowerPoint, Word, Outlook); experience with CRM or onboarding systems is a plus
• Fluency in English and Chinese (both written and spoken) is essential due to customer requirements

Why you will work here

• Experience the dynamics of a leading fintech company
• An overview of all departments to understand the mechanisms of the structured investment product value chain
• Be part of a multinational team
• Work in modern facilities in an exceptional location