Senior Applications Specialist

Tasks

• Central point of contact for relationship managers and front-office staff regarding the use of Office systems
• Providing users with support for technical and process-related questions, as well as for issues related to Office applications
• Planning and conducting training sessions, workshops, and onboarding activities with employees
• Coordinate change management and user acceptance testing with your team for the new versions of the application
• Participation in the testing and implementation of new features as part of system updates
• Optimization and improvement of internal business processes and workflows
• Responsibility for the training, maintenance, and further development of the front-office systems used to provide services in commercial and retail banking
• Managing the day-to-day operation of the systems and ensuring their availability
• Assuming responsibility for all documentation
• Participate in the optimization of business processes together with the relevant colleagues from the business units and the IT department
• Organization of Operational Support

Requirements

• Technical college degree
• Several years of proven experience in the IT industry, ideally with experience in retail banking or investment advisory services
• A solid foundation in the use of Windows and Office products, access networks (TCP/IP, etc.), client-server architectures, and common databases
• Strong interest in IT topics; experience with digital transformation projects
• Good spoken German and English skills and fluency in Office applications
• Strong interpersonal skills and the ability to work independently
• Willingness to take occasional business trips

We offer

• Exciting new challenges
• Creative Freedom
• A professional, motivated, and enthusiastic team environment
• Experience in international work environments
• Opportunities for professional development
• Flexible working hours
• 30 days of vacation
• On-site parking in our own underground parking garage
• Interesting Colleagues
• Interesting Job Opportunities
• International Environment
• A corporate culture that encourages individualism