Job offer

Senior Engineer - CRM (Customer Lifecycle)

Syngum is seeking a Senior Engineer for their CRM team in Zurich who has experience with Dynamics 365/CRM and Azure and can take on the development of scalable solutions for client lifecycle management. The Senior Engineer will be part of a dynamic team and play an important role in the evolution of the client lifecycle management system.

Tasks

As a Senior Engineer, you will be responsible for the development and operation of our Dynamics 365/CRM system. Your tasks will include:
  • Development of scalable solutions in Dynamics 365/CRM Powerplatform and Azure, including artificial intelligence (AI) capabilities such as AI Builder and CoPilot Studio
  • Creation and maintenance of CI/CD pipelines, custom workflow activities, JavaScript UI extensions, and PowerAutomate flows
  • Creating and managing integrations with Azure Functions and API Management
  • Configuring and securing Azure infrastructures for integration scenarios
  • Ensuring high-quality, secure code with comprehensive test coverage
  • Collaborate with SRE, security, and platform teams to ensure resilience, observability, and compliance
  • Taking responsibility for the entire development life cycle—from conception to production
  • Mentoring junior engineers and contributing to a culture of continuous improvement

Requirements

We are looking for an experienced engineer with the following qualifications:
  • Proven experience with Dynamics 365/CRM and PowerPlatform, including plug-in and UI customizations
  • Strong Azure engineering skills, particularly with Azure Functions, API Management, and API Management
  • Independent responsibility for CI/CD pipelines, infrastructure as code, and secure cloud architecture
  • Experience with sensitive data (e.g., PII) in regulated environments
  • Proactive attitude with a passion for problem solving and collaboration
  • Agile, MVP-driven approach and curiosity about new technologies

What impresses us

The following skills and qualities make you an ideal candidate:
  • Ability to handle both infrastructure and application development
  • Owner mentality: you proactively solve problems and bring the right people together
  • Passion for innovation and continuous learning

Our offer

At Syngum, we offer you the opportunity to be part of a dynamic, global team that is building a trusted connection between traditional and digital assets. Our work environment is fast-paced, exciting, and characterized by meritocracy, collaboration, and open communication.

Job details

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