Job offer

Senior Customer Service Representative

The bank is seeking a Senior Client Advisor for its advisory center in Berlin-Schöneberg within the Operations Compliance department. The position is an 80–100% role with a focus on client advisory services and compliance.

Abroad

St. Gallen Cantonal Bank (SGKB)

100%

Tasks

Senior Customer Service Representative at the Customer Service Center in Berlin-Schöneberg
Operations Compliance: 80–100%

Requirements

Completed professional training and relevant experience in customer-facing roles related to savings accounts, ETFs, and compliance (IA, ICAEA, and/or a comparable qualification)
Reliability and the ability to handle tasks effectively, as well as a high level of commitment to one's work
Several years of professional experience in the banking industry, working with both private clients and a company
Fluency in German, as well as fluency in Dutch or English
Professional Expertise and a Network in a Major City

We offer

A broad range of skills for a flexible workforce profile
Professional Career Counselor
Fee Appropriate to the Assignment
Support Through Assessment Programs

Original job description

Job details

Found on:

August 28, 2026

Employer:

St. Gallen Cantonal Bank (SGKB)

job percentage:

100%

Place of work:

Abroad

Place found on:

https://www.sgkb.ch/de/ueber-uns/karriere/stellenangebote/3780-senior-kundenberater-in-beratungszentrum-operations-compliance-80-100-st.-gallen

About the employer:

St. Galler Kantonalbank is a Swiss cantonal bank headquartered in St. Gallen.

It was founded in 1868 and belongs to the canton of St. Gallen.

The bank offers comprehensive financial services to private and corporate customers.

It has strong regional roots and operates numerous branches in Eastern Switzerland.

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