Senior Customer Service Representative

Job description

Senior Client Advisor at the Operations Compliance Advisory Center (80–100%) For our clients, we aim to be their first bank; for us, being their first bank means putting our clients’ wishes and goals at the center of everything we do and continually striving to meet them. To uphold the high standards of this advisory center, we need you! Are you interested in enriching our Compliance team with your expertise? We operate in various areas and are always looking for innovative minds.

Tasks

• You will independently handle value-judgment-based investigations in the areas of legal and compliance by reviewing the conduct in question and taking responsibility for the resulting decision.
• You will take on the scheduled appointments and to-do list assigned to you and complete them professionally and on time.
• You will actively participate in the ongoing review of processes, thereby contributing to their further development.

Requirements

• You have a background in banking and extensive experience in compliance. You are well-versed in due diligence (VSB) and tax compliance (AIA, FATCA).
• You have an engaging and polished command of both spoken and written German. Knowledge of English is an advantage.
• Your understanding of derivative products is a key part of your profile.
• Your dedication and openness will quickly make you a valuable team member.

We offer

No information available.