Senior Lead – Access Management

Position Summary

• The Senior Lead of Access Management is responsible for leading the identity, engineering, operations, compliance, and continuous improvement of enterprise identity and access management (IAM) capabilities, providing a secure, accessible, and compliant IT infrastructure using zero-trust security methodologies, identity permissions, access lifecycle management, privilege access management, and access control services; including supporting and equipping cybersecurity operations, infrastructure, applications, and business systems, the position partners closely with cybersecurity, engineering, architecture, operations, automation, technology development, risk, and trust teams to ensure that appropriate access requirements are met while enhancing threat identification, protection, and mitigation, thereby supporting the creation of an organizational excellence platform that enables the security, confidentiality, and accessibility of sensitive to critical data in a responsible manner through effective IAM processes and procedures.

Primary Responsibilities

Access Management, Engineering Systems & Operations

• Lead identity management initiatives for automation, authentication, identity lifecycle security, access management systems, and initial IAM services.
• Partner, lead, and drive cyber operations, support, development, and continuous improvement of access management platforms and all services.
• Partner to analyze, redesign, and evaluate the performance and operational aspects of identity and access requirements.
• Drive the resolution of operational issues, technical issues, platform risks, and identified deficiencies.
• Establish and monitor access across systems, controls/procedures, and performance metrics related to access.

Workforce and Client Identity Services

• Lead engineering and operational support for workforces and cloud environments.
• Support identity lifecycle processes, including onboarding, transfer, offboarding, provisioning, deprovisioning, continuous management, and retirement processes.
• Develop, test, and implement plans, processes, and applications for an authorized policy change that spans physical access security, identity, and integrated access systems of record to support workforce audits.
• Partner with application teams to implement development and application platform support and control.
• Support the implementation of authentication and authorization capabilities across enterprise management.

Governance, Risk, and Compliance

• Promote secure access management practices throughout the organization.

Program & Delivery Leadership

• Lead the implementation of IAM strategy, deployment, and modernization initiatives.
• Coordinate access across user groups, infrastructure, authorization, applications, cybersecurity, and business teams.
• Manage projects, dependencies, risk, resource management, and delivery timelines
• Prepare and facilitate executive meetings with group members who report directly or indirectly to you.
• Support the assessment of short-term and client-access transformation/change.

Stakeholder Engagement

• Partner with product owners, business leaders, technology teams, and cybersecurity stakeholders to deliver secure and effective IAM solutions.
• Communicate status, risks, dependencies, and recommendations to leadership
• Facilitate governance forums and support executive operations
• Maintain relationships and address stakeholder needs while managing support and delivery.

People Leadership

• Lead and design the roadmap for engineering, analytics, support, and operational support.
• Identify gaps and align teams with the organization's needs.
• Track performance metrics, KPIs, and expectations.
• Foster a culture of operational excellence, innovation, teamwork, and continuous improvement.

Other Areas of Accountability

• Workforce Authentication Services
• Authentication Services
• Access Identity Management (2FA, MFA, MFA, LAM).
• Risk-Based Access Control (RBAC)
• Identity Governance & Administration (IGA)
• Traditional Identity Services
• MFA and Adaptive Authentication
• Remote Access Authentication
• Application Onboarding & Integration
• API and Microservices Role.
• Application API Integration.
• Access Audit and Reporting