Job offer
Senior Relationship Manager, DLT & Corporate Clients (80-100%)
As a Senior Relationship Manager for DLT and Enterprise clients at Sygnum, you will be responsible for developing and maintaining client relationships in the digital asset space. Your main tasks will include acquiring new clients, servicing existing clients and working with internal departments to provide customized solutions.
Job description
Job Details
- Job title: Senior Relationship Manager, DLT & Corporate Clients (80-100%)
- Country: Switzerland
- Location: Zurich
Tasks
- Taking responsibility for acquiring and maintaining new customer relationships through active networking within the industry;
- Monitor multiple potential clients and prioritize efforts to respond to their needs, including digital asset transactions, trade orders, loans, etc;
- Management of the customer onboarding process together with internal stakeholders (legal & compliance, operations) and external service providers;
- Collaboration with other departments (asset management or retail) to develop customized solutions for the target clientele;
- Updating and maintaining the CRM for an accurate record of all relationships;
- Maintain an expert level of understanding of the crypto market landscape by understanding Sygnum's offering and strengths, attending conferences, understanding regulatory developments and building a strong institutional and professional prospect network;
Requirements
- BSc/BA in Business Administration, Finance or related field; MSc/MBA/CFA is a plus;
- 5+ years of relevant professional experience in customer service/customer care for private or institutional clients;
- Proven consultative mentality and analytical skills, combined with a high level of attention to detail and accuracy with a hands-on mentality;
- Experience in onboarding clients (private clients and legal entities) and familiarity with Swiss banking regulations and onboarding documents, in particular CDB20;
- Excellent communication skills in spoken and written English. German is a plus.
We offer
- Attractive combination of market salaries and entrepreneurial incentive scheme;
- Flexible home office guidelines;
- Professional development through mentoring and buddy programs;
- One-month fully paid sabbatical after five years of uninterrupted employment;
Employment details
- Type of employment: Full-time
- Working hours: Partly home office
Job details
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