Job offer
Senior Relationship Manager, DLT & Corporate Clients (80-100%)
As a Senior Relationship Manager for DLT and Enterprise clients at Sygnum, you will be responsible for developing and maintaining client relationships in the digital asset space. Your main tasks will include acquiring new clients, servicing existing clients and working with internal departments to provide customized solutions.
Job description
About the role
Are you a people person? Do you have a strong interest in business development and sales? Do you want to work with leading digital asset companies in the industry on a daily basis and understand how these projects are shaping the future of finance? If this sounds like you, we have the perfect role for you.
Main tasks
- Take responsibility for acquiring and maintaining new customer relationships through active networking within the industry.
- Monitor multiple prospects and prioritize efforts to respond to their needs, including digital asset transactions, trade orders, loans, etc.
- Conduct the customer onboarding process together with internal stakeholders (legal & compliance, operations) and external service providers.
- Collaborate with other departments (asset management or trading) to solve customized proposals for your target customers.
- Update and maintain the CRM for an accurate record of all relationships.
- Maintain an expert level of understanding of the cryptocurrency market situation by understanding Sygnum's offering and strengths, attending conferences, understanding regulatory developments and building a strong institutional and professional stakeholder network.
Ideal candidate
- BSc/BA in Business Administration, Finance or related field; MSc/MBA/CFA is a plus.
- You have relevant professional experience (5+ years) in customer service/customer care for private or institutional clients.
- You have a proven consultative mentality and analytical skills, mixed with a high level of attention to detail and accuracy with a hands-on mentality.
- Experience in onboarding clients (private clients and legal entities) and familiarity with Swiss banking regulations and onboarding documents, in particular CBI20.
- Excellent communication skills in spoken and written English. German is a plus.
Our offer
Working at Sygnum means being part of a dynamic, global team that builds a trusted interface between the traditional and digital asset economy. Working at Sygnum means experiencing our fast-paced, exciting work environment that values meritocracy and collaboration and open communication. Alongside our ambitious long-term mission, we also come together to achieve key milestones and annual crypto industry anniversaries such as Bitcoin Pizza Day and regularly celebrate together at themed company events as part of our journey to shape Future Finance.
Services
- Attractive combination of market salaries and entrepreneurial incentive scheme
- Flexible working hours / home office guidelines
- Professional development through mentoring
Job details
