Job offer
Senior Relationship Manager, DLT & Corporate Clients (80-100%)
As a Senior Relationship Manager for DLT and Enterprise clients at Sygnum, you will be responsible for developing and maintaining client relationships in the digital asset space. Your main tasks will include acquiring new clients, managing existing clients and working with internal departments to provide customized solutions.
Job description
Job Details
- Job title: Senior Relationship Manager, DLT & Corporate Clients (80-100%)
- Country: Switzerland
- Location: Zurich
Tasks
- Taking responsibility for acquiring and maintaining new customer relationships through active networking within the industry;
- Monitor multiple potential clients and prioritize efforts to respond to their needs, including digital asset transactions, trade orders, loans, etc;
- Leading the client onboarding process together with internal stakeholders (legal & compliance, operations) and external service providers;
- Collaboration with other departments (asset management or retail) on customized proposals for your target clientele;
- Updating and maintaining the CRM for an accurate record of all relationships;
- Maintain an expert level of understanding of the crypto market landscape by understanding Sygnum's offering and strengths, attending conferences, understanding regulatory developments and building a strong institutional and professional prospect network.
Requirements
- BSc/BA in Business Administration, Finance or related field; MSc/MBA/CFA is a plus;
- You have relevant professional experience (5+ years) in customer service/customer care for private or institutional clients;
- You have a proven consultative mentality and analytical skills, mixed with a high level of attention to detail and accuracy with a hands-on mentality;
- Experience in onboarding clients (private clients and legal entities) and familiarity with Swiss banking regulations and onboarding documents, in particular CIIB20;
- Excellent communication skills in spoken and written English. German is a plus.
We offer
- An attractive combination of market salaries and an entrepreneurial incentive scheme;
- Flexible/home office policies;
- Professional development through
Job details