Senior Relationship Manager, DLT & Corporate Clients (80-100%)

Job description

Job Details

• Job title: Senior Relationship Manager, DLT & Corporate Clients (80-100%)
• Country: Switzerland
• Location: Zurich

Tasks

• Taking responsibility for acquiring and maintaining new customer relationships through active networking within the industry.
• Monitor multiple potential clients and prioritize efforts to ensure appropriate responses to their needs, including failed/digital asset transactions, trade orders, loans, etc.
• Management of the customer onboarding process together with internal stakeholders (legal & compliance, operations) and external service providers.
• Collaboration with other departments (asset management or retail) to develop customized solutions for the target clientele.
• Updating and maintaining the CRM for an accurate record of all relationships.
• Maintain an expert level of understanding of the crypto market landscape by understanding Sygnum's offering and strengths, attending conferences, understanding regulatory developments and building a strong institutional and professional prospect network.

Requirements

• BSc/BA in Business Administration, Finance or related field; MSc/MBA/CFA is a plus.
• You have relevant professional experience (5+ years) in customer service/client care for private or institutional clients.
• You have a proven consultative mentality and analytical skills, mixed with a high level of attention to detail and accuracy with a hands-on mentality.
• Experience in onboarding clients (private clients and legal entities) and familiarity with Swiss banking regulations and onboarding documents, in particular CBI20.
• Excellent communication skills in spoken and written English. German is a plus.

We offer

• Attractive combination of market salaries and entrepreneurial incentive scheme.
• Flexible/home office policies.
• Professional working environment.