Senior Relationship Manager, Middle East & Africa

Tasks

• Taking responsibility for the bank's most important client relationships, including maintaining and briefing contacts to coordinate with the client's organization
• Contribute to maintaining customers' financial stability and identify and implement measures to ensure customer satisfaction; provide products and services tailored to customer needs
• Providing appropriate solutions in accordance with the Bank's policies and credit guidelines
• Advising potential clients on financial management and securing asset-based opportunities to serve our clients' best interests
• Providing reliable and structured advice to clients regarding business needs and resource allocation in accordance with client requirements
• Participation in the development and implementation of product roadmaps and new architecture
• Project planning and support for at least one week by responding to the management team, handlers, and/or customers
• Serves as a point of contact for the specialized department and representatives of high-net-worth clients
• Use of an advisory approach, including clear opportunity management and specifications, for professional clients and actual contracts (with appropriate disclosure to new clients)
• Proactively communicate with customers and other stakeholders as appropriate regarding new customers and proposals; collaborate with other colleagues as needed
• Proactive risk management and the identification of appropriate strategies for managing effective measures and operational status
• Identifying new opportunities and product needs, and interpreting those needs in day-to-day operations