(Senior) Relationship Manager, UAE (80-100%)

Job description

Job Details

• Job title: (Senior) Relationship Manager, UAE (80-100%)
• Country: United Arab Emirates
• Location: Abu Dhabi

Tasks

• Taking responsibility for acquiring and maintaining new customer relationships with a focus on private and corporate customers;
• Monitoring multiple potential customers and prioritizing efforts to ensure appropriate responses to their needs;
• Leading the client onboarding process together with internal stakeholders (legal & compliance, operations) and external service providers;
• Providing solution-oriented support for private and corporate customers in the areas of onboarding, product-related questions, transactions, technical support, contract changes, complaints, etc;
• Maintain an expert level of understanding of the crypto market landscape by understanding Sygnum's offering and strengths, participating in conferences, webinars and regulatory developments, and building a strong institutional and professional prospect network.

Requirements

• BSc/BA in Business Administration, Finance or related field; MSc/MBA/CFA is a plus.
• At least 5 years of relevant professional experience in client-facing roles within a regulated (Swiss) financial institution.
• Experience in onboarding clients (private clients and legal entities) and familiarity with Swiss banking and ADGM regulations.
• Proven consultative thinking and analytical skills, mixed with a high level of attention to detail and accuracy with a hands-on mentality.
• Strong relationship management skills.
• Understanding of the crypto market and existing network within the blockchain ecosystem is a plus.
• Excellent communication skills in spoken and written English. Arabic is a plus.

We offer

• An attractive combination of market salaries and an entrepreneurial incentive scheme;
• Flexible working options;