Job offer
SENIOR SPECIALIST, SERVICE CENTER FOR BUSINESS CUSTOMERS
TKB is seeking a Senior Specialist for its Service Center in the corporate banking division to handle complex banking issues and customer inquiries and to implement conceptual process optimizations. The ideal candidate holds a degree in banking, has several years of experience in a service center, and possesses excellent organizational and communication skills.
Job description
We are looking for a Senior Specialist (m/f) for our Service Center in the corporate client division.Your sphere of influence
You will manage the bank's modules and topics (communication solutions, signature policies, cards, etc.) in the corporate banking division. Your responsibilities include:- Review of responsibility for regulatory and compliance requirements (e.g., VSB spot checks)
- The substantive assessment of business transactions and ensuring accountability
- Assistance in addressing complex banking issues and customer concerns
- Responsibility for conceptual process optimization
Requirements
For this position, we require:- A degree in banking or equivalent training
- Several years of experience in a bank's service center, preferably in the corporate banking division
- Quick to grasp new concepts and a clear way of thinking
- Excellent organizational and communication skills
- Service- and solution-oriented individual
We offer
We offer a wide range of responsibilities in a great work environment, training and professional development, a healthy work-life balance, as well as vacation time and leisure activities.Job details