ServiceNow Developer 100% (f/m/d)

Tasks

• Workflow and process automation: Development of complex automation flows to optimize governance processes, security operations, and service delivery
• Performance optimization and troubleshooting: Proactive identification and resolution of performance bottlenecks, memory leaks, inefficient queries, and suboptimal script execution
• Performing root cause analyses and applying platform best practices to ensure high availability and responsiveness
• Security and access control management: Enforcement of strict compliance with security policies, role-based access controls (RBAC), separation of duties (SoD), and audit requirements
• Collaborate with architects, delivery managers, compliance officers, and business partners to translate complex requirements into more resilient, future-proof technical solutions.

Requirements

• Advanced scripting and coding skills: Deep knowledge of JavaScript and ServiceNow server/client-side coding (business rules, script includes, UI actions, client scripts, REST message APIs, Flow Designer)
• Platform architecture understanding: Strong knowledge of ServiceNow instance management, update set governance, CI/CD pipelines, scoped applications, and upgrade-safe development practices
• Problem solving and analytical thinking: Exceptional ability to analyze complex system behaviors, interpret log files, debug complex problems, and provide sustainable technical solutions
• Integration and interoperability: Practical experience connecting ServiceNow to external systems via integration hubs, middleware, or direct APIs
• Collaborative communication: Ability to work effectively in cross-functional teams, explain technical concepts clearly, and contribute constructively to solution design discussions
• Academic degree in computer science, information technology, or a related field
• Technical expertise: Strong knowledge of ITIL frameworks, ITSM tools (especially ServiceNow), and enterprise IT infrastructure
• At least 5 years of experience as a ServiceNow developer with a focus on ITSM modules
• At least 3 years of practical experience in GRC and/or SecOps module development and configuration

We offer