ServiceNow Engineer (a)

Tasks

• You define and implement user stories based on business requirements and projects
• You'll create workflows and integrations and work closely with both internal subject-matter expert teams and customers
• You will ensure the secure and reliable operation of the ServiceNow on-premises platform and perform upgrades, clones, and enhancements
• You will provide 2nd- and 3rd-level support to our ServiceNow users
• You'll work closely with our implementation partners on larger projects

Requirements

• You have several years of hands-on experience as a ServiceNow administrator and developer. Ideally, you hold a CSA certification or other ServiceNow certifications and have a solid background in IT infrastructure.
• You are familiar with ITSM, CHDB/CMDB, ITDM/Discovery, integrations (RST, LDAP, SSD, MID_Server), and automation using Flow Designer and workflows
• You have a solid understanding of JavaScript; knowledge of Bash, PowerShell, and SQL is a plus.
• Ideally, you have already supported a migration from ServiceNow On-Premise to the cloud (SaaS/Kask) and have gained some initial experience with Ansible, Terraform, or Microsoft Azure. Knowledge of MariaDB is a plus.
• You are customer-focused, work independently and responsibly, are a team player, and enjoy acquiring new knowledge that you apply in a targeted manner

We offer

• A friendly, motivating, and supportive work environment with a culture of informality
• We organize ourselves without prejudice, in a timely manner, and with moments in mind
• We manage ourselves, actively contribute ideas, and enjoy a wide range of decision-making authority
• We are courageous, trust one another, and succeed together
• Our corporate culture is based on initiative, support for individual development plans, and coaching and mentoring by People Experience Managers. A flexible training budget.
• 27–30 days of vacation per year
• Enables gynecological practices by helping to prevent accidents
• Maintaining a Healthy Work-Life Balance
• Excessively structured: 16 weeks of maternity leave and 4 weeks of paternity leave
• Higher Pay for the Same Work, Regardless of Gender — Fair-On-Pay Advantaging Certification
• No individual bonuses, but a profit-sharing plan for all employees
• All personnel costs (overtime pay, stock options, supplemental insurance, and other savings plans) are available for selection
• Family allowance of CHF 250.00 per month (for child support or apprenticeship agreements)
• Attractive Compensation System at the Human Resources Contract Farm
• Banking Products, Ancillary Products, Travel Agency Operators
• Availability bonus for working from home of CHF 600.00 per year
• Annual Wage Bonus (and/or Vacation)
• Personalized health promotion worth CHF 200.00 per year
• Happy Hour—5 hours of free drinks every month
• Funding for sustainable forms of transportation totaling CHF 250.00 annually