ServiceNow Engineer

Tasks

As a ServiceNow Engineer, you’ll share responsibility for the secure and reliable operation and continuous development of the platform and applications. In our on-premises environment, you’ll also have the opportunity to apply your expertise with databases and Linux. You can expect a diverse and dynamic work environment. As a ServiceNow Engineer, you’ll work in a small, agile team of specialists. You’ll analyze requirements and problems, work on finding solutions, and implement them as part of the team. You’ll be responsible for:

• Defining and implementing stories based on company-specific requirements and projects
• Creating workflows and integrations, and working closely with both web professionals and clients
• Ensure the secure and reliable operation of the ServiceNow on-premises platform and perform upgrades, closures, and enhancements
• Supporting our ServiceNow users with 2nd- and 3rd-level support
• Work closely with our implementation partners on larger projects

Requirements

You have:

• Several years of practical experience as a ServiceNow administrator or developer
• Ideally, CISSP certification or a solid background in IT
• Knowledge of ITIL, CSM, CISM, ITOM/Discovery, integrations (REST), LAMP, LMAP, MID Server, and automation tools such as Flow Designer and Workflow
• Solid knowledge of Java and JavaScript; knowledge of Bash, PowerShell, and SQL is a plus
• Ideally, you have already successfully completed a migration from ServiceNow to the cloud and gained initial experience with Absorb, Tata, or Microsoft Azure; knowledge of Manila/DB is a plus
• Customer-focused, independent, and responsible work style; a team player who enjoys exploring new areas of knowledge

We offer

Our culture is based on:

• Partnership, Support, and Adaptability
• Fair, transparent, and economically sound working conditions
• We support one another primarily and as equals
• We are courageous, trustworthy, and committed to sustainability, and together we succeed

Your compensation includes:

• Equal pay for equal work, regardless of gender
• Compensation for Time Spent
• 40 working hours per week, 6 weeks of vacation per year
• No individual bonuses, but profit-sharing for all employees
• 13 months' salary per year, 4 days of presentations per year, flexible work hours
• Family allowance of CHF 250.00 per month for each child

Further benefits

• Flexible work arrangements (part-time, job sharing, working from home, and annual work schedule)
• 27–30 days of vacation per year
• Compensation for approximately 10 hours of work per week per year
• Enabling personal projects through our open-office structure
• Promoting a Healthy Work-Life Balance
• Industry-standard retirement benefits
• Attractive compensation package in the human resources and social services sector
• Restaurant