Site Reliability Engineer

Job description: Site Reliability Engineer

Tasks

• Ensuring the reliability and performance of critical systems on global infrastructure through proactive monitoring and rapid incident response.
• Design and implementation of observability solutions using tools such as Prometheus, Datadog, ELK, and Loki for meaningful and rapid incident response.
• Development and maintenance of SLIs/SLOs to drive reliability improvements and inform engineering priorities.
• Automating operational tasks and building self-service capabilities to eliminate toil and improve efficiency.
• Participation in post-mortem analyses, blameless post-mortems, and implementation of preventive measures to avoid recurring problems.
• Collaborate with development teams to improve system design, deployment practices, and operational excellence.
• Configuration and rollout of large-scale infrastructures and high-performance distributed systems.
• Contribute to capacity planning and performance budgeting to ensure that systems meet business requirements.
• Management of multiple ELK clusters hosting hundreds of terabytes of log, telemetry, and APM data.

Requirements

• Strong understanding of SRE principles, including SLIs, SLOs, error budgets, and reliability testing practices.
• Strong background in software development and operations, with knowledge of Python, Java, or similar programming languages (Java/Scala, Terraform, and scripting/programming languages (Python, PHP, Perl/Csh)).
• Strong troubleshooting and debugging skills in distributed systems, with the ability to diagnose complex production issues under pressure.
• Expertise in incident management, on-call rotations, and post-incident reviews.
• Familiarity with Kubernetes and container orchestration.
• Proactive mindset and ability to take responsibility for reliability initiatives.
• Experience with SRE/DevOps tools and practices (e.g., PagerDuty, OpsGenie, ELK, Log, or similar).
• Administration of Linux and Windows systems and experience with cloud technologies (AWS/Azure).
• Understanding of network concepts, load balancing, and distributed architectures.
• Knowledge of ALM/CMMI principles; desire to understand the actual costs of decisions.
• Proven track record in communication and collaboration skills.

We offer

• Modern office space on the OFCOM campus with easy access to transportation and amenities.
• Hybrid working model.
• Competitive salary and benefits package.
• 25 days of vacation pay.
• Premium health insurance.
• Company-specific pension program.
• Mental bonus.
• Additional days off for long service and volunteer work.
• Employee card.
• Opportunities for professional development, including internal tech talks.
• Trust, affinity, and engagement with the Man Group community.