Site Reliability Engineer

Job description: Site Reliability Engineer

Tasks

• Ensuring the reliability and performance of critical systems across the global infrastructure through proactive monitoring and rapid incident response.
• Design and implementation of observability solutions using tools such as Prometheus, Datadog, and ELK to provide insights and enable data-driven decisions.
• Develop and maintain SLAs, SLOs, SLIs, and error budgets to guide reliability improvements and inform engineering priorities with data.
• Automating operational tasks and building self-service capabilities to eliminate waste and improve efficiency.
• Participation in incident response efforts, blameless post-mortems, and implementation of preventive measures to reduce outages.
• Collaborate with development teams to improve system design, deployment practices, and operational excellence.
• Configuration of CI/CD tools, management of auto-scaling, large GPU/CPU deployments, and high-performance distributed systems.
• Contribute to capacity planning and performance budgeting to ensure that systems meet business requirements.
• Management of multiple ELK clusters hosting hundreds of terabytes of log, telemetry, and APM data.

Requirements

• Strong understanding of SRE principles, including SLAs, SLOs, error budgets, and reliability testing practices.
• Familiarity with automation tools (Ansible, Terraform) and scripting/programming languages (Python, Go, or similar).
• Strong troubleshooting and debugging skills across distributed systems, with the ability to diagnose complex production issues under pressure.
• Experience with infrastructure management, e.g., on-call rotations, post-incident reviews.
• Familiarity with Kubernetes and container orchestration.
• A preventive mindset and the ability to take responsibility for reliability initiatives.

Advantages

• Experience with AIOps/CICD pipelines and tools such as Jenkins, TeamCity.
• Administration of Linux and Windows systems and exposure to cloud technologies (AWS/Azure).
• Understanding of network concepts, load balancing, and distributed architectures.
• Knowledge of ALM (Application Lifecycle Management), tooling for DevOps teams, DevOps teams.
• Familiarity with ITIL v4 principles; desire to understand the actual benefits of our decisions.
• Supported in India, motivated to succeed in remote communication and collaboration roles.

Benefits

• Modern office space located on the MOEIOff campus with easy access to transportation and amenities.
• Hybrid working model.
• Competitive compensation package.
• 2.5 days of vacation pay.
• Premium health insurance.
• Corporate augmented reality program.
• Referral bonus.
• Mobilization for long-term service and volunteer work.
• Multifunction card.
• Opportunities for professional development, including internal tech talks.
• Confidential support and engagement with Man Group's Employee Resource Groups.