Job offer
Software Engineering Delivery Manager 100% (m/f/d)
The position of Software Engineering Delivery Manager (m/f/d) at Julius Baer in Madrid involves managing ServiceNow platform projects and responsibility for the operation of business-as-usual streams. The candidate should have experience in software development, knowledge of ITIL frameworks and ITSM tools, and excellent analytical and communication skills.
Job description
About the job
Software Engineering Delivery Manager 100% (m/f/d)Tasks
- Risk and Resource Management
- Shaping our ServiceNow Platform projects and our business as usual (BAU) streams and local development team
Requirements
- Analytical skills: strong analytical skills to evaluate complex problems and develop effective solutions
- Customer focus: customer-oriented mindset and commitment to excellent customer service
- Persuasiveness and influence: Ability to persuade and influence others to achieve desired results and align with team and organizational goals
- Negotiation skills: Ability to negotiate effectively in order to achieve mutually beneficial solutions and agreements
- Cultural sensitivity: Awareness and respect for diverse backgrounds and perspectives, promoting an inclusive work environment
- Bachelor's degree in computer science, information technology or a related field
- Technical expertise: Strong knowledge of ITIL frameworks, ITSM tools (such as ServiceNow), and IT infrastructure
- At least 3 years of experience as a Scrum Master or in a similar role
- At least 5 years of experience as a software engineer (ServiceNow engineer is a plus)
- Fluent spoken and written English
We offer
- Opportunity to help shape the future of asset management
- A work environment that values and promotes individual strengths
Job details
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