**Solutions Architect**

Job description

Tasks

As a Technical Solutions Architect, you will be part of the global Solutions Engineering team and act as a bridge between our engineering teams and our customers' technical teams.

• You will work closely with customers and partners to find creative solutions, successfully deliver implementations, and provide resilient, high-quality services.
• You define requirements, develop solutions, create roadmaps, improve system architecture, and design features with teams across our clients' organizations.

Responsibilities

• You provide a wide range of technology services to our customers, including all aspects of our product offering lifecycle.
• You will plan, install, and integrate Taurus solutions in physical, virtual, or hybrid IT environments.
• You provide advanced technical services (product customization and integration, including upgrades, troubleshooting, etc.) in customer environments.
• You maintain and support overall relationships with our customers.
• You establish trusting relationships with each customer as a strategic advisor and support the ongoing value of our products and services.
• You will work with customers to continuously improve our offerings and understand their needs and requirements.
• You represent the needs and problems of our customers to partners and customers.
• You will be responsible for transferring knowledge about all aspects of our products to partners and customers.
• You will work closely with members of the engineering team to quickly resolve customer issues and promote customer satisfaction after the sale.
• You organize and improve technical and user-friendly documentation for customers.

Requirements

• 8+ years of experience in the technical integration of products in complex environments and organizations.
• Experience as a technical solutions architect, solutions engineer/pre-sales engineer, technical account manager, or equivalent experience.
• Experience with enterprise IT environments and frameworks.
• Experience in various DevOps build and test processes, release management, product lifecycle management.
• Strong knowledge of modern DevOps tools.
• Ability to implement simple and complex solutions and integrate them into existing production environments.
• Knowledge/experience in database management (SQL) and software development.
• Excellent written and oral communication skills.
• Willingness to travel regularly to visit customers.

Benefits

• An opportunity to work at the interface between digital assets and finance.
• A qualified and experienced team.
• A fast-paced learning environment, entrepreneurial spirit, and team spirit.
• A great time to join as the company grows and expands.
• State-of-the-art technology and IT infrastructure.
• Hybrid remote work and flexible working hours.