Job offer

Customer support 100% (m/f/x)

La Vaudoise is looking for a customer support representative (70-100%) for its general agency in Vevey to assist the team with customer service and contract management. The ideal candidate will have at least 3 years of experience in a similar field and relevant training in insurance.

Vevey

Banque Cantonale Vaudoise (BCV)

100%

Job description

Customer support 100% (m/f/x)

Tasks

The various tasks that await you:

Soutenir nos conseillers et courtiers d'agence autant pour la gestion que le suivi des contrats
Ouvrir des sinistres toutes branches ainsi que traiter des sinistres d'agence véhicules à moteur et chose
Renseigner la clientèle (guichet, correspondence, téléphone et comptabilité)

Requirements

What makes you unique:

Expérience professionnelle dans un poste similaire d'au min. 3 ans ou CFC d'employé de commerce dans le domaine des assurances
Certification AFA ou brevet fédéral un atout
Native French speaker, German and/or English as a second language an asset

You are also independent, know how to manage priorities and stress, are flexible, and have good interpersonal skills while enjoying teamwork.

We offer

We offer you:

Un environnement de travail sain dans une entreprise mutualiste certifiée "Great Place to Work"
The multiple social benefits
Des valeurs humaines centrées sur le bien-être des collaborateurs
Support for development and training

Original job description

Job details

Found on:

February 4, 2026

Employer:

Banque Cantonale Vaudoise (BCV)

job percentage:

100%

Place of work:

Vevey

Place found on:

https://vaudoise.softgarden.io/job/59470940

About the employer:

BCV is the cantonal bank of the canton of Vaud.

It was founded in 1845 and has its headquarters in Lausanne.

The bank offers private and corporate customers a wide range of financial services.

BCV is one of the largest cantonal banks in Switzerland.

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