Job offer

Customer support 80-100% (m/f/x)

Vaudoise, a leading insurer in Switzerland, is seeking a Soutien clientèle (80-100%) for its agency in Lausanne to support the team in customer service and contract management. The ideal candidate will have at least 3 years of experience in a similar field and relevant training in insurance.

Job description

Customer support 80-100% (m/f/x)

Tasks

The various tasks that await you:
  • Support our consultants and brokers in the agency in both the administration and monitoring of contracts
  • Opening of all types of claims and processing of claims in the area of motor vehicles and property
  • Customer service (counter, correspondence, telephone, and accounting)

Requirements

What makes you unique:
  • At least 3 years of professional experience in a similar position or CFC qualification as a commercial clerk in the insurance sector
  • AFA certification or federal diploma is an advantage
  • French, German, or English as your native language; a second language is an advantage
You should also be independent, able to manage priorities and stress well, flexible, sociable, and enjoy teamwork.

We offer

Our offer:
  • A healthy working environment in a certified company ("Great Place to Work")
  • Multiple social benefits
  • Human values that focus on the well-being of employees
  • Support with development and training

Job details

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