Job offer

Customer support 80-100% (m/f/x)

Vaudoise, a leading insurer in Switzerland, is looking for a Soutien clientèle (80-100%) for its agency in Lausanne to support the team in customer service and contract management. The ideal candidate will have at least 3 years of experience in a similar field and relevant training.

Lausanne

Banque Cantonale Vaudoise (BCV)

80-100%

Job description

Customer support 80-100% (m/f/x)

Tasks

The various missions that await you:

Soutenir nos conseillers et courtiers d'agence autant pour la gestion que le suivi des contrats
Open claims for all branches and process claims for motor vehicle and property agencies
Renseigner la clientèle (guichet, correspondence, téléphone et comptabilité)

Requirements

What makes you unique:

Expérience professionnelle dans un poste similaire d'au min. 3 ans ou CFC d'employé de commerce dans le domaine des assurances
Certification AFA ou brevet fédéral un atout
Native French speaker, German and/or English as a second language an asset

You are also independent, know how to manage priorities and stress, are flexible, and have good interpersonal skills while enjoying teamwork.

We offer

We offer you:

Un environnement de travail sain dans une entreprise mutualiste certifiée "Great Place to Work"
The multiple social benefits
Des valeurs humaines centrées sur le bien-être des collaborateurs
Support for development and training

Original job description

Job details

Found on:

February 27, 2026

Employer:

Banque Cantonale Vaudoise (BCV)

job percentage:

80-100%

Place of work:

Lausanne

Place found on:

https://vaudoise.softgarden.io/job/56645064

About the employer:

BCV is the cantonal bank of the canton of Vaud.

It was founded in 1845 and has its headquarters in Lausanne.

The bank offers private and corporate customers a wide range of financial services.

BCV is one of the largest cantonal banks in Switzerland.

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